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Service and Warranty

30-Day Money Back Satisfaction Guarantee:

At Polar Bird, we stand behind our products 100%. That's why we offer a 30-day, 100%, money-back, satisfaction guarantee. If you are unhappy with your Polar Bird product, send it back for exchange or refund within thirty days of delivery date.


Manufacturer’s Warranty:

This warranty covers any defects in materials or workmanship.


Lifetime Warranty:

All frame poles and hubs are covered under a lifetime warranty.


   Full Text Warranty


For full warranty details and process, please contact Polar Bird at

Phone: 1-855-762-2200

Email: contact@polarbird.com