Service and Warranty

30-Day Money Back Satisfaction Guarantee:

At Polar Bird, we stand behind our products 100%. That's why we offer a 30-day, 100%, money-back, satisfaction guarantee. If you are unhappy with your Polar Bird product, send it back for exchange or refund within thirty days of delivery date.

Manufacturer’s Warranty:

This warranty covers any defects in materials or workmanship.

Lifetime Warranty:

All frame poles and hubs are covered under a lifetime warranty.

   Full Text Warranty

For full warranty details and process, please contact Polar Bird at

Phone: 1-855-762-2200